Lenovo 3Yr Premier NBD Response Service for ThinkSystem SR650 V4

This extended service agreement provides 3 years of Premier Level On-Site Support for the Lenovo ThinkSystem SR650 V4 server, identified by part number 5WS7C20045. Designed to minimize server downtime, this service guarantees a Next Business Day (NBD) on-site response by a qualified Lenovo engineer following a validated service request.

Key benefits include:

• On-site parts and labour coverage for covered repairs


• Access to senior-level technical support escalation


• Assistance from Lenovo's specialized server engineers for faster diagnosis and resolution


• Support designed for critical infrastructure environments requiring rapid recovery from hardware faults

For precise coverage details, exclusions, geographic availability, and service start dates, please refer to the service agreement or consult Lenovo or an authorized reseller at purchase.

> Note: This service applies exclusively to the ThinkSystem SR650 V4 server platform and is intended to complement your existing hardware investment with expert support and rapid response.